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Maitri Community: User Story

November is National Gratitude Month. A time to give thanks and reflect on what we’re grateful for. 

November is National Gratitude Month. 

A time to give thanks and reflect on what we’re grateful for. 


We know a cancer diagnosis can be catastrophic news. And while every cancer journey is different, asking for help is always hard. 


We were especially touched when one of the users took the time to share how using Maitri has made a difference now that their cancer has returned. 


“I was first introduced to Maitri a few months ago, and have been using it pretty consistently since my cancer came back. Before Maitri, I had a whatsapp group to try and coordinate help, but it was a bit of a mess honestly. There was so much chatter it was really hard for me to keep track and I was never really sure who said what. There was even a time I ended up waiting for my father to pick me up after an appointment, and he didn’t show up because things got missed.


Maitri has been super helpful in managing everything, restoring the order. It makes it easy for me, and for my family to see exactly what I need, and when and where they can help, so nothing gets lost in the mix.”  


Since launching our alpha cohort in June, we’ve been in close contact with our early users. Their willingness to take a chance on something new in their time of need, and make it better is inspiring. Their feedback has already helped improve our task manager, adding location saving for frequent spots, scheduling appointments as a top task suggestion, and helping us refine our AI for a more seamless experience. 


As we continue to connect with patients, oncologists, caregivers and psychologists alike, we have a clear vision of how we can flip the narrative around asking for help, and make it an act of strength. How we continue to empower individuals to proactively communicate their needs, establish helpful routines and feel the power of community as they go through their health journey.   


Thankful for the opportunity to make a difference, and excited for what’s next. 

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